We want to inform you that Whispir is scheduled to perform planned maintenance in the AU region on September 10, 2024, from 20:00 to 23:00 AEST.
During this maintenance window, there may be some service downtime and minor disruptions. Our dedicated team will work diligently to ensure that the maintenance is completed as quickly as possible and will make every effort to minimise the planned downtime. We will provide updates on our progress throughout the maintenance period. We expect a minor outage, which may result in minimal disruptions. If this impacts your services, we highly recommend that you take the necessary actions.
If you have any questions or concerns regarding this upcoming maintenance, please do not hesitate to contact us at support@whispir.com. Posted on
Aug 28, 2024 - 17:30 AEST
Resolved -
This incident has been resolved.
Sep 2, 17:37 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 2, 17:29 AEST
Identified -
The issue has been identified and a fix is being implemented.
Sep 2, 16:32 AEST
Investigating -
We have identified an issue in sending messages in the AU instance. Our technical teams are working on this to resolve the issue.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at support@whispir.com
Sep 2, 15:41 AEST
Completed -
The scheduled maintenance has been completed.
Aug 27, 23:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 20:00 AEST
Scheduled -
We want to inform you that Whispir is scheduled to perform planned maintenance in the AU region on August 27, 2024, from 20:00 to 23:00 AEST.
During this maintenance window, there may be some service downtime and minor disruptions. Our dedicated team will work diligently to ensure that the maintenance is completed as quickly as possible and will make every effort to minimise the planned downtime. We will provide updates on our progress throughout the maintenance period. We expect a minor outage, which may result in minimal disruptions. If this impacts your services, we highly recommend that you take the necessary actions.
If you have any questions or concerns regarding this upcoming maintenance, please do not hesitate to contact us at support@whispir.com.
Aug 13, 13:29 AEST
Resolved -
This incident has been resolved.
Aug 26, 19:49 AEST
Monitoring -
We can see that the Whispir NZ Instance has stabilized, and messages have been sent and delivered. We continue to monitor the platform, and if you encounter any issues, please reach out to our support team at support@whispir.com
Aug 26, 14:25 AEST
Update -
We've received reports of problems with message processing and accessing our web-based application. Currently, we believe there may be a brief disruption while we investigate and address the affected services.
We apologise for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at support@whispir.com.
Aug 26, 13:36 AEST
Investigating -
We have identified an issue in sending messages in the NZ instance. Our technical teams are working on this to resolve the issue.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at support@whispir.com
Aug 26, 13:32 AEST