System Status

All Systems Operational

Australia Region (AU Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Australia Region (IT Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
New Zealand (NZ Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Asia Region (AP1 Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Whatsapp Operational
Asia Region (AP Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
Email Operational
SMS Operational
Americas Region (US Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance - AP region Jul 9, 2025 05:00-07:00 AEST

We are conducting critical maintenance on our database servers.

Upcoming Maintenance Window
Date: Wednesday, 9 July 2025
Time: 05:00 – 07:00 SGT
Duration: 2 hours

Service Impact
During this time, the AP Platform (Web, API) and messaging channels (SMS, Email, Voice) may experience brief delays or intermittent availability for up to 30 minutes.

To minimise disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

This maintenance is part of our ongoing efforts to enhance performance, security, and stability. We appreciate your understanding and support.

If you have any questions or concerns, please contact our support team at support@whispir.com.

Thank you,
The Whispir Team
Posted on Jun 27, 2025 - 16:19 AEST

Planned Maintenance - AP1 region Jul 9, 2025 05:30-07:30 AEST

We are conducting critical maintenance on our database servers.

Upcoming Maintenance Window
Date: Wednesday, 9 July 2025
Time: 05:30 – 07:30 SGT
Duration: 2 hours

Service Impact

During this time, the AP1 Platform (Web, API) and messaging channels (SMS, Email, Voice) may experience brief delays or intermittent availability for up to 30 minutes.

To minimise disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

This maintenance is part of our ongoing efforts to enhance performance, security, and stability. We appreciate your understanding and support.

If you have any questions or concerns, please contact our support team at support@whispir.com.

Thank you,
The Whispir Team
Posted on Jun 27, 2025 - 16:18 AEST

Scheduled Maintenance – US Region Jul 10, 2025 15:00-18:00 AEST

Upcoming Scheduled Maintenance Notification

We wish to inform you that Whispir is scheduled for planned maintenance in your region.

Maintenance Window
Date: July 10, 2025
Time: 05:00 – 8:00 UTC
Duration: 3 hours


Service Impact
During this time, our platform (Web, API) and messaging channels (SMS, Email, Voice) may experience brief delays or intermittent availability for up to 5 minutes.

While the full 3-hour window is reserved for this activity, actual service interruptions will be brief and isolated.

To minimize disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

If you have any questions or concerns, please contact our support team at support@whispir.com.


Thank you,
The Whispir Team
Posted on Jun 30, 2025 - 00:48 AEST

Scheduled Maintenance - Australian AU region Jul 23, 2025 00:00-01:00 AEST

We would like to inform you of an upcoming planned maintenance window scheduled for your region.

Maintenance Window
Date: Wednesday, 23 July 2025
Time: 00:00 – 01:00 AEST
Duration: 1 hour

Service Impact:
API, SMS, and Email services will remain fully operational throughout the maintenance window.
The Whispir Web Application Portal may experience brief, infrequent outages during this time.

To minimise disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

This maintenance is part of our ongoing efforts to enhance performance, security, and stability. We appreciate your understanding and support.

If you have any questions or concerns, please contact our support team at support@whispir.com.

Thank you,
The Whispir Team
Posted on Jun 25, 2025 - 15:48 AEST
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Web Portal Access Affected in US Region
Resolved - The web portal is now accessible following a successful fix.
We’re continuing to monitor the platform to ensure everything remains stable. Thank you for bearing with us.
Jun 22, 16:29 AEST
Update - We are continuing to work on a fix for this issue. We appreciate your patience and understanding.
Jun 22, 15:59 AEST
Identified - API services have been restored at 12:36 AEST. We're still working on resolving the web portal issue and will keep you updated.

Thank you for your patience and understanding as we work to restore full functionality.
Jun 22, 14:22 AEST
Investigating - Our response team is actively investigating the issue affecting web portal availability in the US region. We will provide updates as more information becomes available.
Jun 22, 12:30 AEST
Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Scheduled Maintenance - Australian AU region
Completed - The scheduled maintenance has been completed.
Jun 18, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 AEST
Update - Upcoming Scheduled Maintenance Notification

We have updated the details of our upcoming maintenance activities. Please note the following important information:

Maintenance Window
Date: June 18, 2025
Time: 00:00 – 01:00 AEST
Duration: Now reduced to under 1 hour

Service Impact
Available: API, SMS, and Email services will remain fully operational throughout the maintenance window.
Intermittent Outages: The Whispir Web Application Portal may experience brief, infrequent outages during this time.

To minimise disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

This maintenance is part of our ongoing efforts to enhance performance, security, and stability. We appreciate your understanding and support.

If you have any questions or concerns, please contact our support team at support@whispir.com.

Thank you,
The Whispir Team
May 23, 16:42 AEST
Scheduled - We’re committed to continuously improving the performance, scalability, and reliability of our platform. As part of this commitment, we will be conducting a series of scheduled maintenance upgrades this year.

Upcoming Maintenance Window

Date: June 18, 2025
Time: 00:00 – 01:00 AEST

Impact: Our Australian based AU Platform and messaging channels will be unavailable during this time.

To ensure minimal disruption, we recommend customers who plan to send messages during this window have a Business Continuity Plan (BCP) in place. This maintenance is considered scheduled downtime.

We appreciate your understanding and support as we work to deliver a faster, more secure, and stable experience. If you have any questions, please contact our support team at support@whispir.com.

Thank you,
The Whispir Team
May 16, 19:41 AEST
Jun 17, 2025

No incidents reported.

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