We’re reaching out to inform you of a planned scheduled maintenance on the US Whispir platform. This activity is for improving the performance, reliability, and scalability of our database infrastructure.
Maintenance Window Date: Monday, 16 February 2026 Time: 03:00 UTC (Sunday, 15 February 2026 Time: 19:00 PST) Duration: Up to 15 minutes
What to Expect
During the maintenance period, there will be brief service interruptions affecting access to the Whispir platform (Web, API) and messaging services (SMS, Email, Voice). Outside of this short period, the platform will remain fully operational.
We’ve taken extensive measures to minimize any disruption and ensure service continuity. This procedure is part of our commitment to the efficient delivery of Whispir’s services.
If you have any questions or concerns, please contact our support team at support@whispir.com.
Warm regards, Whispir Team Posted on
Feb 02, 2026 - 14:40 AEDT
We have received confirmation that the underlying issue has been resolved. All routing between carriers and network operators is now functioning as expected, and message processing has returned to normal.
Our team will continue to closely monitor carrier performance, and should any conditions change, we will provide an immediate update.
If you are still experiencing delivery issues or need further assistance, please contact our support team at support@whispir.com.
Feb 9, 14:20 AEDT
Identified -
We are currently experiencing a disruption affecting SMS delivery to multiple Australian Network Operators. This issue has been confirmed as originating at the Network Operator level and is impacting several carriers.
Our teams are actively engaged with all downstream providers and are closely monitoring the situation. We will continue to share updates as more information becomes available.
If you are experiencing delivery issues or require further assistance, please contact our support team at support@whispir.com.
Feb 9, 14:00 AEDT