System Status

All Systems Operational

Australia Region (AU Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Australia Region (IT Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Asia Region (AP1 Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
SMS Operational
Email Operational
Whatsapp Operational
Asia Region (AP Instance) Operational
Whispir API Operational
Whispir Web Application Portal Operational
Email Operational
SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Supplier Planned Service Maintenance - International Provider Jun 21, 2026 08:00-09:00 AEST

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:
Start of Event: 2026-06-20, 22:00:00 UTC
End of Event: 2026-06-20, 23:00:00 UTC

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Posted on Jun 05, 2026 - 19:30 AEST

Australia (AU) Region – Scheduled Maintenance on New Zealand Network Routes (Potential Service Impact) Jun 26, 2026 22:00 - Jun 27, 2026 03:00 AEST

Scheduled Maintenance Notice
We will be performing scheduled maintenance that may impact SMS messaging routed to New Zealand from our Australian (AU) regional instance.

Maintenance Type: Potential for temporary or intermittent service disruption during the maintenance window.

Planned Maintenance Window
Date: 27 June 2026
Time: 00:00 – 05:00 NZST

During this period, SMS messages routed to New Zealand may experience brief disruptions of up to 10 minutes, most likely within the first hour of the window.

This maintenance is part of our ongoing efforts to improve platform performance, security, and stability. We appreciate your understanding and continued support.

Further updates will be provided if necessary.

If you have any questions or concerns, please contact our support team at support@whispir.com.
Posted on Jun 19, 2026 - 17:51 AEST
Jun 20, 2026

No incidents reported today.

Jun 19, 2026
AU Instance - Notice of Planned Service Maintenance (Part 2 of 2)
Completed - The scheduled maintenance has been completed.
Jun 19, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:00 AEST
Scheduled - Dear Customer,

We would like to inform you of an upcoming planned maintenance window scheduled for your region.

Maintenance Window
Date: 18/06/2026
Time: 22:00 - 00:00 AEST
Duration: 2 hours

API, SMS, and Email services will remain fully operational throughout the maintenance window.
The Whispir Web Application Portal may experience brief, infrequent outages during this time.

To minimise disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

This maintenance is part of our ongoing efforts to enhance performance, security, and stability. We appreciate your understanding and support.

If you have any questions or concerns, please contact our support team at support@whispir.com.
May 21, 19:18 AEST
Jun 18, 2026
Jun 17, 2026

No incidents reported.

Jun 16, 2026
AU Instance - Notice of Planned Service Maintenance (Part 1 of 2)
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 22:00 AEST
Scheduled - Dear Customer,

We would like to inform you of an upcoming planned maintenance window scheduled for your region.

Maintenance Window
Date: 15/06/2026
Time: 22:00 - 00:00 AEST
Duration: 2 hours

API, SMS, and Email services will remain fully operational throughout the maintenance window.
The Whispir Web Application Portal may experience brief, infrequent outages during this time.

To minimise disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

This maintenance is part of our ongoing efforts to enhance performance, security, and stability. We appreciate your understanding and support.

If you have any questions or concerns, please contact our support team at support@whispir.com.
May 21, 19:15 AEST
Jun 15, 2026
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Regional Carrier Issue – SMS Delivery Disruption to Singtel Numbers
Resolved - This event has been resolved.
Jun 11, 11:14 AEST
Monitoring - We have received confirmation from the carrier network that the issue has been resolved. Message processing has now stabilised, with normal operations observed.
Jun 11, 11:14 AEST
Update - We are continuing to investigate this issue.
Jun 11, 11:12 AEST
Investigating - We are currently experiencing elevated delivery failures affecting SMS messages sent to Singtel numbers. Our operational teams are actively investigating this issue as a priority.

We are working closely to resolve the problem as quickly as possible and will provide further updates shortly.
Jun 11, 10:41 AEST
AP1 Instance - Notice of Planned Service Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
May 21, 19:12 AEST
Update - We will be undergoing scheduled maintenance during this time.
May 21, 19:12 AEST
Scheduled - Dear Customer,

We would like to inform you of an upcoming planned maintenance window scheduled for your region.

Maintenance Window
Date: 10/06/2026
Time: 22:00 - 00:00 SGT
Duration: 2 hours

API, SMS, and Email services will remain fully operational throughout the maintenance window.
The Whispir Web Application Portal may experience brief, infrequent outages during this time.

To minimise disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

This maintenance is part of our ongoing efforts to enhance performance, security, and stability. We appreciate your understanding and support.

If you have any questions or concerns, please contact our support team at support@whispir.com.
May 21, 19:11 AEST
Jun 10, 2026

No incidents reported.

Jun 9, 2026
AP1 Instance - Notice of Planned Service Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 AEST
Scheduled - We would like to inform you of an upcoming planned maintenance window scheduled for your region.

Maintenance Window
Date: 08/06/2026
Time: 22:00 - 00:00 SGT
Duration: 2 hours

API, SMS, and Email services will remain fully operational throughout the maintenance window.
The Whispir Web Application Portal may experience brief, infrequent outages during this time.

To minimise disruption, we recommend that customers who plan to use the portal for message sending during this window have a Business Continuity Plan (BCP) in place.

This maintenance is part of our ongoing efforts to enhance performance, security, and stability. We appreciate your understanding and support.

If you have any questions or concerns, please contact our support team at support@whispir.com.
Jun 5, 18:43 AEST
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

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