In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 03, 2024 - 16:00 AEDT
Scheduled - To maintain the highest standards and ensure the availability of our services, we would like to inform you that Whispir is scheduled for planned maintenance in the region on December 3, 2024 from 16:00 to 19:00 AEDT.
During this maintenance window, you may experience brief service interruptions or minor disruptions. Our team will work diligently to complete the maintenance as quickly as possible and minimise any downtime. We will keep you updated throughout the process.
If you have any questions or concerns about this scheduled maintenance, please feel free to reach out to us at support@whispir.com.
Dec 3, 202416:00-19:00 AEDT
To maintain the highest standards and ensure the availability of our services, we would like to inform you that Whispir is scheduled for planned maintenance in the IT region on December 5, 2024 from 00:00 to 03:00 AEDT.
During this maintenance window, you may experience brief service interruptions or minor disruptions. Our team will work diligently to complete the maintenance as quickly as possible and minimize any downtime. We will keep you updated throughout the process.
If you have any questions or concerns about this scheduled maintenance, please feel free to reach out to us at support@whispir.com. Posted on
Nov 21, 2024 - 22:54 AEDT
To maintain the highest standards and ensure the availability of our services, we would like to inform you that Whispir is scheduled for planned maintenance in the AP1 region on December 10, 2024, from 07:00 to 10:00 AEDT.
During this maintenance window, you may experience brief service interruptions or minor disruptions. Our team will work diligently to complete the maintenance as quickly as possible and minimise any downtime. We will keep you updated throughout the process. While we anticipate only a minor outage, we recommend taking any necessary precautions to mitigate the potential impact on your services.
If you have any questions or concerns about this scheduled maintenance, please feel free to reach out to us at support@whispir.com. Posted on
Nov 25, 2024 - 19:48 AEDT
Resolved -
This incident has been resolved.
Nov 29, 10:02 AEDT
Update -
We are continuing to monitor for any further issues.
Nov 29, 10:00 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 29, 09:59 AEDT
Investigating -
We have identified an issue in sending messages in the IT instance. Our technical teams are working on this to resolve the issue.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at support@whispir.com
Nov 29, 09:51 AEDT
Completed -
The scheduled maintenance has been completed.
Nov 27, 10:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 07:00 AEDT
Scheduled -
To maintain the highest standards and ensure the availability of our services, we would like to inform you that Whispir is scheduled for planned maintenance in the region on November 27, 2024, from 07:00 to 10:00 AEDT.
During this maintenance window, you may experience brief service interruptions or minor disruptions. Our team will work diligently to complete the maintenance as quickly as possible and minimise any downtime. We will keep you updated throughout the process. While we anticipate only a minor outage, we recommend taking any necessary precautions to mitigate the potential impact on your services.
If you have any questions or concerns about this scheduled maintenance, please feel free to reach out to us at support@whispir.com.
Nov 13, 22:59 AEDT
Resolved -
This incident has been resolved.
Nov 21, 09:00 AEDT
Update -
We are continuing to monitor for any further issues.
Nov 21, 08:08 AEDT
Monitoring -
We wanted to inform you that our team has implemented a fix to address the issue. Our team is monitoring it to ensure the resolution is effective and that the system operates smoothly.
We greatly appreciate your patience and understanding as we work to ensure everything functions as expected. If you encounter any issues, please do not hesitate to reach out to our support team at support@whispir.com
Nov 21, 08:07 AEDT
Update -
We are continuing to investigate this issue.
We have updated the impacted services to clarify that the outage is based in the United States and not in Australia. If you are unsure, please refer to the affected service components in your region.
We apologise to those who use our Australian-based region. Today's outage communications mistakenly indicated that the AU-based services were disrupted when, as noted in the initial communication summary, the issue was in our US region.
We have corrected these communications; however, we regret that incorrect notification warnings were published. This error will be addressed in our post-incident review, as we strive to identify opportunities for improvement.
Nov 21, 07:27 AEDT
Update -
Our technical teams are continuing to investigate the root cause and are working diligently to resolve the problem as quickly as possible.
Nov 21, 07:10 AEDT
Update -
We are continuing to investigate this issue.
Nov 21, 06:17 AEDT
Investigating -
We have identified an issue in sending messages in the US instance. Our technical teams are working on this to resolve the issue.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to our support team at support@whispir.com
Nov 21, 06:17 AEDT